Providing patients the right support at the start, delivering the right outcomes in the end.

Frequently Asked Questions

• How does the continuum of care work?

  At Pathlight, we offer every level of care — from inpatient to outpatient and virtual treatment. During our comprehensive assessment process, Master’s-level clinicians get to know your patients, understand their needs and place them where it’s clinically best, with a plan designed to help them move forward at an appropriate pace.

  As your patients grow, treatment adapts. New structure. New skills. The right challenges at the right time help patients build confidence to move forward. The same clinical model, approach and interventions guide each stage of care, so transitions feel seamless, and every step forward feels possible. Because the right care from the start leads to the right outcomes in the end.

• How soon can my patient be admitted to Pathlight?

  Admission is determined on a case-by-case basis. We look at medical status, clinical acuity, level of care needed and space availability, always with the intent to get them into care as quickly as possible. If a patient is experiencing medical complications, we will expedite the process and prioritize getting them the immediate support they need.

• Is there a required length of stay?

  No. There is no required length of stay at any level of care. Every patient receives an individualized treatment plan based on their unique needs and we continuously monitor progress to adjust timing as clinically appropriate.

• What involvement will I have during my patient’s treatment?

  Referring providers are actively involved throughout treatment, and we encourage you to participate to the extent that you are comfortable. You will receive regular clinical updates by phone or email, be invited to participate in meetings with your patient and their care team and collaborate on the discharge plan to ensure continuity of care.

• Will my patient return to my care after treatment?

  We do everything we can to return patients to their original provider at discharge. To support a seamless transition, we provide a full summary of your patient’s behavioral health treatment and include you in aftercare planning.

• What is the best way to reach you and discuss a patient?

  For more on mental health referrals, clinical questions or to share patient information, contact our admissions team at 877-711-1878 or email [email protected].

  If you’d like to discuss a specific case, you can also call our Doc2Doc Case Review Line at 877-879-4033 to speak directly with one of our physicians.

• Do you accept insurance?

  Yes. Mental health treatment at Pathlight is covered by most major insurance plans and Medicaid in some states. We work directly with caregivers and payers to help them understand their insurance coverage and ensure benefits are fully leveraged to make care financially accessible. Pathlight is contracted with the following providers:

  • Aetna
  • Blue Cross/Blue Shield
  • Cigna
  • Cofinity
  • Humana/Lifesynch
  • Kaiser
  • Moda Health Plan
  • Multiplan
  • PHCS Multiplan
  • Rocky Mountain Health Plans (RMHP)
  • United Behavioral Health/Optum
  • Value Options
• Do you treat dual diagnoses?

  Yes. We specialize in the treatment of co-occurring conditions, including anxiety, depression, bipolar disorder, substance use, OCD, PTSD, trauma-related conditions and more. We do a thorough assessment with patients and referring professionals before admission and develop a personalized treatment plan that effectively addresses all diagnoses from day one.

• Do you have experience in treating high-profile patients?

  Yes. Our team has extensive experience working with high-profile patients across industries. We follow strict privacy protocols and offer secure, discreet treatment options to meet the unique needs of these individuals while delivering the same standard of expert care.